At Sunset Surf Shop, we understand that when you’re stoked about new surf gear, you want it fast. That’s why we’ve streamlined our global delivery process to get your boards, wetsuits, and accessories to your doorstep as quickly as possible, whether you’re in California or Croatia.
Pro Tip: Order by 2pm EST for same-day processing on weekdays! Our warehouse team in Grand Rapids works tirelessly to prep your surf essentials for their journey to you.
Your Shipping Options
1. Standard Shipping (10-15 business days)
Our premium courier service with DHL or FedEx ensures your gear arrives securely and efficiently. Perfect when you need:
- Time-sensitive deliveries
- Real-time tracking updates
- Priority handling for fragile items like boards and fins
Flat rate: $12.95 worldwide (excluding some remote areas)
2. Free Shipping (15-25 business days)
For orders over $50, we offer completely free shipping via EMS. This eco-friendly option is great for:
- Non-urgent orders
- Combined purchases (boards + accessories)
- International customers looking to save
Note: Tracking available but with fewer updates than premium services
What to Expect After You Order
Processing (1-2 days): Our surf experts carefully inspect and pack each item with protective materials. Boards get special reinforced packaging to survive the journey.
Shipping notification: You’ll receive tracking information the moment your order leaves our warehouse. Watch your gear make its way from Michigan to your local break!
Customs clearance: For international orders, we include all necessary documentation to smooth the process. Some countries may charge import duties.
Our Satisfaction Guarantee
Not completely stoked with your purchase? No worries – we offer 15-day returns from delivery date. Just contact our customer service at [email protected] to initiate the process.
Surf’s Up Special: Order any complete surf package (board + wetsuit + accessories) and receive priority processing with 2-day express shipping for just $5 more!
Have questions about shipping to your specific location? Our surf-loving customer service team knows all the best breaks and shipping routes. Drop us a line – we’re happy to help you get your gear wave-ready!
Shop Now & Catch the Next Delivery WaveSee you in the water,
The Sunset Surf Shop Crew
*Delivery times are estimates and may vary due to customs processing, weather conditions, or global events. We ship worldwide except to certain remote areas and parts of Asia.